Heyy

AI employees to manage your customers 24/7 on all channels.

💰Free / From $41/month ★★★★½ 4.7/5 (82 opinion)

Marketing & SEO No-code & Automation

#Chatbots #Funnels & automation marketing #Social Media

Try Heyy →

Overview of Heyy

https://www.heyy.io

Visit Heyy →

Présentation détaillée

Heyy is an __automated customer messaging platform__ that deploys __AI employees__ capable of managing conversations, launching marketing campaigns and qualifying leads on all your channels — WhatsApp, email, chat and social networks. Equipped with an integrated mini-CRM, shared inbox and __advanced automation system__, Heyy enables teams of all sizes to build strong customer relationships without multiplying tools.

What is Heyy?

Heyy is an AI-powered customer communication platform. It allows you to deploy conversational agents — called AI employees — capable of responding to customers, managing marketing campaigns, qualifying leads and feeding a mini-CRM. The tool aims to centralize all customer exchanges in a single interface, regardless of their origin.

Key Features

The platform is built on four pillars: configurable AI employees, multi-channel campaign system, shared inbox and mini-CRM. Automations allow you to create conditional conversation flows, trigger campaigns based on customer behavior and manage follow-ups automatically. The complete API, available from the free plan, enables custom integrations.

Use Cases

An e-commerce merchant can configure an AI employee to answer frequent questions about delivery times, follow up on abandoned carts and notify customers of promotions. An agency can use Heyy to manage customer communication for multiple brands from a unified inbox. A startup can replace its support tool with Heyy and benefit from the integrated CRM at no extra cost.

Advantages

Heyy reduces team workload by automating repetitive responses and follow-up campaigns. The lifetime free plan allows you to seriously test the tool before making a financial commitment. Centralizing channels in a single platform simplifies management and improves consistency in customer communication.

Pricing

Heyy offers four plans: Free (lifetime free), Hobby at $41/month, Pro at $149/month and Ultra at $499/month. A 2-month discount is offered for annual billing. Additional charges apply for WhatsApp messages and extra credits.

Conclusion

Heyy is a complete and accessible tool for automating customer relationships. Its generous free plan, configurable AI employees and integrated mini-CRM make it a versatile solution for SMEs and agencies looking to professionalize their communication without breaking the bank.

✅ Strengths

AI employees configurable and capable of managing customer conversations autonomously.
Lifetime free plan including 1 AI employee and unlimited channel access.
Integrated mini-CRM to track contacts without external tools.
Management of multi-channel marketing campaigns from a single platform.
Complete API available on all plans, even the free plan.

⚠️ Limits

Paid plans are quite expensive when you scale up (Pro at $149/month).
Credits are consumable and limited per plan, with possible overage charges.
Advanced features like workflow analytics still in development.
White-label branding (powered by) present on plans below Ultra.

👤 GOOD CHOICE?

Heyy est-il fait pour vous ?

✓ Ideal if you…

✓ PME et e-commerçants souhaitant automatiser leur support et leurs campagnes client.
✓ Agences gérant la communication digitale de plusieurs marques.
✓ Équipes commerciales voulant qualifier leurs leads automatiquement.
✓ Startups cherchant un CRM léger combiné à une automatisation de la messagerie.

✗ To avoid if you…

✗ Indépendants avec très peu de volume de contacts client.
✗ Grandes entreprises nécessitant des intégrations CRM enterprise complexes.
✗ Équipes cherchant uniquement un chatbot sans les fonctions campagne et CRM.
✗ Profils non-techniques qui n’ont pas le temps de configurer des automations.

🎯 Our verdict

Heyy stands out with a complete proposition: conversation automation, marketing campaigns, mini-CRM and shared inbox in a single tool. The free plan is generous and represents a true entry point to test the platform. AI employees are the heart of the product — they allow you to respond to customers 24/7 without hiring. The pricing ramp-up ($149/month for Pro) may deter small structures, but for teams with real customer volume, the ROI is tangible. The complete API on all plans is a rare advantage that opens up extended integration possibilities. A mature, versatile tool, worth seriously considering for any automated customer communication strategy.

❓ FREQUENT QUESTIONS

FAQ — Heyy

Does Heyy offer a free plan?

Yes, Heyy offers a lifetime free plan including 1 user, 1 AI employee, 50 credits and unlimited channels.

What is an AI employee at Heyy?

An AI employee is a configurable conversational agent that responds to customers, manages requests and executes actions according to your predefined rules.

Which channels are supported by Heyy?

Heyy supports many communication channels including WhatsApp, email, live chat and other digital channels.

Does Heyy include a CRM?

Yes, Heyy integrates a mini-CRM to manage your contacts and track interactions without external tools.

What is the price of Heyy's Pro plan?

The Pro plan costs $149/month (or $125/month for annual billing) and includes 5 users, 2 AI employees and 8,000 credits.

★★★★½ 4.7/5 (82 avis)

✅ Verified by Comparateur-IA

Marketing & SEO No-code & Automation

AI employees to manage your customers 24/7 on all channels.

💰 Rate Free / From $41/month

🆓 Free trial Yes