{"id":13910,"date":"2026-05-23T03:54:28","date_gmt":"2026-05-23T03:54:28","guid":{"rendered":"https:\/\/comparateur-ia.io\/outils-ia\/retell-ai\/"},"modified":"2026-05-23T03:54:28","modified_gmt":"2026-05-23T03:54:28","slug":"retell-ai","status":"publish","type":"outil_ia","link":"https:\/\/comparateur-ia.io\/en\/outils-ia\/retell-ai\/","title":{"rendered":"Retell AI"},"content":{"rendered":"\n\n<p class=\"tool-description\">Retell AI is an __AI voice agent platform__ designed to automate inbound and outbound phone calls. Its agents respond in under __600ms__, support 31+ languages with native speech models, and handle complex multi-turn conversations. The platform offers a __no-code drag-and-drop builder__ for structured conversation flows, as well as __complete API access__ for developers. Each account gets 20 free simultaneous calls. Retell AI is __SOC 2 certified, HIPAA-compatible__ and supports SSO for enterprise environments. No platform fees \u2014 you only pay for what you use.<\/p>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">What is Retell AI?<\/h2>\n\n\n\n\n\n<p>Retell AI is an infrastructure platform for AI voice agents. It enables any organization to create, deploy, and manage agents capable of conducting complex phone conversations in real time. The platform supports both inbound calls (customer support, appointment scheduling) and outbound calls (prospecting, follow-ups, reminders).<\/p>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">Key Features<\/h2>\n\n\n\n\n\n<p>Retell AI stands out with its 600ms response latency, ensuring conversational fluency close to natural speech. The platform supports 31 languages with native speech models and automatic caller language detection. The no-code drag-and-drop builder lets you create structured conversation flows. The complete API gives developers full control over integration. Smart interruption logic lets the caller cut off the agent for corrections or questions.<\/p>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">Use Cases<\/h2>\n\n\n\n\n\n<p>Sales teams deploy Retell AI agents for outbound prospecting and lead follow-up. Healthcare companies use it to automate appointment scheduling in full HIPAA compliance. SaaS companies reduce customer support costs by handling level-1 requests with voice agents. E-commerce platforms automate order confirmations and shipment tracking.<\/p>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">Benefits<\/h2>\n\n\n\n\n\n<p>Retell AI lets you instantly scale phone capabilities without hiring or training staff. 24\/7 availability improves customer experience. The usage-based model with no platform fees guarantees complete flexibility. SOC 2 and HIPAA certifications unlock deployments in the most demanding sectors.<\/p>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">Pricing<\/h2>\n\n\n\n\n\n<p>Retell AI operates on a usage-based pricing model with no subscription or fixed platform fees. The base cost is $0.07\/min for the voice engine, plus LLM costs and telephony. Each new account receives $10 in free credits. Enterprise plans with negotiated rates are available for high volumes.<\/p>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n\n\n<p>Retell AI is a mature and reliable platform for organizations looking to deploy AI voice agents at scale. Its 600ms latency, multilingual support, and compliance certifications make it a top choice for demanding sectors. The usage-based pricing model requires good volume anticipation, but the value proposition is clear.<\/p>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">Strengths<\/h2>\n\n\n\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>600ms latency<\/strong> for smooth and natural real-time voice conversations.<\/li>\n\n<li>Support for <strong>31 languages<\/strong> with automatic detection and speaker adaptation.<\/li>\n\n<li><strong>No-code drag-and-drop builder<\/strong> and complete API access for all skill levels.<\/li>\n\n<li>Certified <strong>SOC 2 and HIPAA-ready<\/strong> for regulated sectors (healthcare, finance).<\/li>\n\n<li><strong>$10 free credits<\/strong> on account creation, no mandatory subscription.<\/li>\n\n<\/ul>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">Limitations<\/h2>\n\n\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>The <strong>cost per minute<\/strong> can accumulate quickly for high-volume deployments.<\/li>\n\n<li>The platform requires some technical expertise for <strong>advanced CRM integrations<\/strong>.<\/li>\n\n<li>Available voices depend on <strong>third-party providers<\/strong> (ElevenLabs, OpenAI) and their pricing.<\/li>\n\n<li>The <strong>ecosystem of predefined templates<\/strong> is less developed than some competitors.<\/li>\n\n<\/ul>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What is the real cost of using Retell AI?<\/summary>\n\n\n\n<p>The total cost combines the voice engine ($0.07\u2013$0.08\/min), LLM costs ($0.006\u2013$0.06\/min depending on the model), and telephony ($0.015\/min). Most practical configurations cost between $0.13 and $0.31\/min.<\/p>\n\n\n\n<\/details>\n\n\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Is Retell AI HIPAA-compliant?<\/summary>\n\n\n\n<p>Yes, Retell AI is SOC 2 certified and HIPAA-compatible, with custom compliance terms available for enterprise contracts. It is suitable for healthcare deployments.<\/p>\n\n\n\n<\/details>\n\n\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I use Retell AI without coding?<\/summary>\n\n\n\n<p>Yes, Retell AI offers a no-code visual builder for creating structured conversation flows. Complete API access is also available for developers.<\/p>\n\n\n\n<\/details>\n\n\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How many simultaneous calls can Retell AI handle?<\/summary>\n\n\n\n<p>Each account gets 20 free simultaneous calls. Additional calls can be added at $8\/concurrent call\/month, with enterprise terms for high volumes.<\/p>\n\n\n\n<\/details>\n\n\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What voice models are available on Retell AI?<\/summary>\n\n\n\n<p>Retell AI integrates with multiple voice providers including ElevenLabs and OpenAI Voice. Costs vary by provider, from $0.07\u2013$0.08\/min for the voice engine.<\/p>\n\n\n\n<\/details>\n\n","protected":false},"excerpt":{"rendered":"<p>Create and deploy AI voice agents for inbound and outbound phone calls with 600ms latency and 31 languages supported.<\/p>\n","protected":false},"author":2,"featured_media":29649,"template":"","meta":{"cia_url_outil":"https:\/\/retellai.com","cia_affiliate_url":"","cia_prix":"Starting at $0.07\/min","cia_devise":"USD","cia_date_test":"","cia_highlight":"AI voice agents for your phone calls \u2014 no-code or API, 600ms latency, SOC 2 and HIPAA compliance included.","cia_logo":"\/partners\/retell-ai.png","cia_og_image":"","cia_partner":"retell-ai","cia_json_id":"retell-ai","cia_verdict":"Retell AI has established itself as one of the __key references__ in the AI voice agent market. Its combination of ultra-low latency (600ms), native multilingual support (31 languages), and a no-platform-fee architecture clearly sets it apart from competition. The dual no-code and API approach appeals to both business teams and developers. SOC 2 certification and HIPAA compatibility open doors to the most regulated sectors. The usage-based pricing model is transparent but can surprise on large volumes \u2014 you should anticipate costs before deployment. Overall, Retell AI is a solid choice for any organization wanting to deploy reliable, scalable, and compliant __AI voice agents__.","cia_avantages":"[\"__600ms latency__ for smooth and natural real-time voice conversations.\",\"Support for __31 languages__ with automatic detection and speaker adaptation.\",\"__No-code drag-and-drop builder__ and complete API access for all skill levels.\",\"Certified __SOC 2 and HIPAA-ready__ for regulated sectors (healthcare, finance).\",\"__$10 free credits__ on account creation, no mandatory subscription.\"]","cia_avantages_court":"[\"Latence 600ms pour conversations fluides\",\"31 langues avec du00e9tection auto\",\"No-code ET API disponibles\",\"Certifiu00e9 SOC 2 \/ HIPAA\",\"10$ de cru00e9dits offerts u00e0 l'inscription\"]","cia_inconvenients":"[\"The __cost per minute__ can accumulate quickly for high-volume deployments.\",\"The platform requires some technical expertise for __advanced CRM integrations__.\",\"Available voices depend on __third-party providers__ (ElevenLabs, OpenAI) and their pricing.\",\"The __ecosystem of predefined templates__ is less developed than some competitors.\"]","cia_inconvenients_court":"[\"Cou00fbt\/min peut grimper en volume\",\"Intu00e9grations CRM complexes\",\"Voix du00e9pendantes de fournisseurs tiers\",\"Moins de templates pru00e9du00e9finis\"]","cia_ideal_pour":"[\"__u00c9quipes commerciales__ souhaitant automatiser la prospection et le suivi clients par tu00e9lu00e9phone.\",\"__Entreprises de santu00e9__ nu00e9cessitant des agents HIPAA-compliant pour la prise de RDV.\",\"__Du00e9veloppeurs__ intu00e9grant des capacitu00e9s vocales IA dans leurs applications via API.\",\"__PME et SaaS__ cherchant u00e0 automatiser leur support client tu00e9lu00e9phonique sans u00e9quipe du00e9diu00e9e.\"]","cia_pas_pour":"[\"__Petites structures__ avec peu d'appels et un budget limitu00e9 u2014 le cou00fbt u00e0 la minute peut u00eatre prohibitif.\",\"__Cas d'usage purement textuels__ u2014 Retell AI est spu00e9cifiquement conu00e7u pour la voix.\",\"__u00c9quipes sans du00e9veloppeur__ pour les intu00e9grations complexes avec des systu00e8mes tiers.\",\"__Projets__ nu00e9cessitant un contru00f4le total sur l'infrastructure tu00e9lu00e9phonique sous-jacente.\"]","cia_faq":"[{\"q\":\"What is the real cost of using Retell AI?\",\"a\":\"The total cost combines the voice engine ($0.07\u2013$0.08\/min), LLM costs ($0.006\u2013$0.06\/min depending on the model), and telephony ($0.015\/min). Most practical configurations cost between $0.13 and $0.31\/min.\"},{\"q\":\"Is Retell AI HIPAA-compliant?\",\"a\":\"Yes, Retell AI is SOC 2 certified and HIPAA-compatible, with custom compliance terms available for enterprise contracts. It is suitable for healthcare deployments.\"},{\"q\":\"Can I use Retell AI without coding?\",\"a\":\"Yes, Retell AI offers a no-code visual builder for creating structured conversation flows. Complete API access is also available for developers.\"},{\"q\":\"How many simultaneous calls can Retell AI handle?\",\"a\":\"Each account gets 20 free simultaneous calls. Additional calls can be added at $8\/concurrent call\/month, with enterprise terms for high volumes.\"},{\"q\":\"What voice models are available on Retell AI?\",\"a\":\"Retell AI integrates with multiple voice providers including ElevenLabs and OpenAI Voice. Costs vary by provider, from $0.07\u2013$0.08\/min for the voice engine.\"}]","cia_languages":"[\"en\"]","cia_read_more":"[{\"href\":\"\/comparatifs\/ia-no-code-automatisation\",\"title\":\"Top outils No-code & Automatisation IA\",\"desc\":\"Du00e9couvrez les meilleures solutions IA pour automatiser vos processus mu00e9tier sans code.\"},{\"href\":\"\/comparatifs\/ia-assistants\",\"title\":\"Comparatif des meilleurs assistants IA\",\"desc\":\"Comparez les assistants IA les plus avancu00e9s pour vos usages professionnels.\"}]","cia_seo_title":"","cia_seo_description":"","cia_seo_h1":"","cia_review_seo_title":"","cia_review_seo_desc":"","cia_created_at":"2026-04-17","cia_updated_at":"2026-04-17","cia_note_globale":4.7,"cia_note_count":88,"cia_prix_mensuel":0,"cia_ranking":999,"cia_verified":true,"cia_featured":false,"cia_selection":false,"cia_is_affiliate":false,"cia_has_review":true,"cia_trial":true,"cia_langue_fr":false,"cia_api_disponible":false,"footnotes":""},"categorie-ia":[189,178],"tag-ia":[123,190,180,124],"tarification":[14],"niveau-utilisateur":[],"metier":[],"class_list":["post-13910","outil_ia","type-outil_ia","status-publish","has-post-thumbnail","hentry","categorie_ia-assistants","categorie_ia-no-code-automatisation","tag_ia-agents-ia","tag_ia-api","tag_ia-automatization-workflows","tag_ia-chatbots","tarification-gratuit"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - 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