{"id":13925,"date":"2026-05-23T03:56:33","date_gmt":"2026-05-23T03:56:33","guid":{"rendered":"https:\/\/comparateur-ia.io\/outils-ia\/relay-app\/"},"modified":"2026-05-23T03:56:33","modified_gmt":"2026-05-23T03:56:33","slug":"relay-app","status":"publish","type":"outil_ia","link":"https:\/\/comparateur-ia.io\/en\/outils-ia\/relay-app\/","title":{"rendered":"Relay.app"},"content":{"rendered":"\n\n<p class=\"tool-description\">Relay.app is a __no-code automation__ platform that combines AI actions, logical conditions and __human approvals__ in unified workflows. It allows you to connect everyday tools \u2014 CRM, email, forms \u2014 and inject AI capabilities like classification, data extraction or summarization via models such as __GPT-4o, Claude or Gemini__. With a free plan (200 steps\/month), it addresses both independents and teams seeking to automate recurring processes.<\/p>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">What is Relay.app?<\/h2>\n\n\n\n\n\n<p>Relay.app is a no-code automation platform that allows you to build workflows connecting everyday tools with AI actions and human approval steps. It works through triggers: a new CRM entry, a submitted form, a received email, and Relay chains the configured steps \u2014 including AI actions like classification, summarization or data extraction \u2014 through to the final action. Conditional branches (Paths) enable handling all possible scenarios in a single workflow.<\/p>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">Key Features<\/h2>\n\n\n\n\n\n<p>Relay.app offers several distinctive features. Native AI actions provide access to GPT-4o, Claude 3.5 Sonnet and Gemini 1.5 Pro directly in workflow steps, without API configuration. Paths create conditional branches enabling multiple scenarios in a single workflow, with branch merging at flow end. Human approvals integrate manual validation points between automated steps. AI Assist configures steps in natural language. The free plan includes 200 steps and 500 AI credits monthly, with paid plans offering up to 5,000 included AI credits.<\/p>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">Use Cases<\/h2>\n\n\n\n\n\n<p>Relay.app suits many operational use cases. Marketing teams automate lead scoring and routing with human approval before sending sales proposals. HR teams process applications by automatically extracting key information and notifying the right people for validation. Customer operations automate support ticket triage with AI classification. Finance teams manage expense or invoice validation processes with multi-level approvals.<\/p>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">Advantages<\/h2>\n\n\n\n\n\n<p>Relay.app delivers unique value through native hybrid workflow management. Teams no longer choose between automating everything (risking loss of control over critical decisions) or doing everything manually. Access to top LLMs without complex technical configuration democratizes AI in operational processes. Shallow learning curve and intuitive interface enable rapid adoption even in teams without technical profiles.<\/p>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">Pricing<\/h2>\n\n\n\n\n\n<p>Relay.app offers a free plan with 200 steps and 500 AI credits per month. Professional plan is $19\/month for 750 steps and 5,000 AI credits. Team plan is $138\/month for 2,000 steps. Additional AI credits are available as add-ons from $19 to $149\/month. AI credits are consumed by native AI actions in workflows.<\/p>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n\n\n<p>Relay.app is the ideal automation platform for teams wanting to combine AI efficiency with human intervention flexibility. Its unique hybrid positioning, access to top AI models and generous free plan make it an accessible and powerful solution for organizations of all sizes.<\/p>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">Strengths<\/h2>\n\n\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>Unique combination of <strong>AI workflows<\/strong>, logical conditions and human approvals<\/li>\n\n<li>Native access to <strong>GPT-4o, Claude 3.5 and Gemini 1.5 Pro<\/strong> in workflows<\/li>\n\n<li><strong>Generous free plan<\/strong>: 200 steps and 500 AI credits per month<\/li>\n\n<li><strong>Paths system<\/strong> for handling complex scenarios with branching<\/li>\n\n<li><strong>AI Assist<\/strong> for configuring steps in natural language<\/li>\n\n<li>Accessible interface for <strong>non-technical teams<\/strong> without developers<\/li>\n\n<\/ul>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">Limitations<\/h2>\n\n\n\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>500 steps\/month volume<\/strong> limited on Professional plan<\/li>\n\n<li>Fewer <strong>native connectors<\/strong> than competitors like Zapier or Make<\/li>\n\n<li><strong>AI credits consumed<\/strong> quickly with intensive AI actions<\/li>\n\n<li><strong>Advanced features reserved for Team plans<\/strong> at $138\/month<\/li>\n\n<\/ul>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Is Relay.app free?<\/summary>\n\n\n\n<p>Yes, Relay.app offers a free plan including 200 steps per month and 500 AI credits. Paid plans start at $19\/month for higher volumes.<\/p>\n\n\n\n<\/details>\n\n\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Which AI models can you use in Relay.app?<\/summary>\n\n\n\n<p>Relay.app natively provides access to OpenAI&#8217;s GPT-4o model, Anthropic&#8217;s Claude 3.5 Sonnet and Google Gemini 1.5 Pro, usable directly in workflow steps.<\/p>\n\n\n\n<\/details>\n\n\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can Relay.app replace Zapier or Make?<\/summary>\n\n\n\n<p>Relay.app is complementary rather than direct substitute: it excels in hybrid AI + human workflows, where Zapier and Make cover more connectors for pure automations.<\/p>\n\n\n\n<\/details>\n\n\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What is a human approval in Relay.app?<\/summary>\n\n\n\n<p>Human approvals are steps where a team member must validate an action before the workflow continues. They naturally integrate into processes that cannot be 100% automated.<\/p>\n\n\n\n<\/details>\n\n\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How does AI Assist work in Relay.app?<\/summary>\n\n\n\n<p>AI Assist allows you to configure workflow steps by describing in natural language what you want to do, with AI proposing the appropriate technical configuration.<\/p>\n\n\n\n<\/details>\n\n","protected":false},"excerpt":{"rendered":"<p>Workflow automation platform combining AI, logical conditions and human approvals to connect your tools without code.<\/p>\n","protected":false},"author":2,"featured_media":29618,"template":"","meta":{"cia_url_outil":"https:\/\/relay.app","cia_affiliate_url":"https:\/\/relay.app","cia_prix":"Free \/ Starting from $19\/month","cia_devise":"USD","cia_date_test":"","cia_highlight":"Automate your workflows by integrating AI, conditional logic and human validation.","cia_logo":"\/partners\/relay-app.png","cia_og_image":"","cia_partner":"relay-app","cia_json_id":"relay-app","cia_verdict":"Relay.app distinguishes itself in a crowded automation market through an original proposition: native integration of AI as a first-class action in workflows, alongside logical conditions and __human approvals__. This hybrid approach is particularly relevant for processes that cannot be 100% automated \u2014 where occasional human validation is necessary \u2014 without sacrificing automation fluidity. Direct access to top models (GPT-4o, Claude 3.5, Gemini) without complex technical configuration is a major asset. The __free plan__ with 200 steps and 500 AI credits is sufficient for small teams and starter projects. At $19\/month, the Professional plan offers good value for regular usage. Main limitation concerns step volume: intensive workflows will quickly exceed lower plan quotas. Relay.app fits perfectly for __operations and marketing teams__ wanting to automate intelligently without technical dependency, while keeping control over critical decisions via human approvals.","cia_avantages":"[\"Unique combination of __AI workflows__, logical conditions and human approvals\",\"Native access to __GPT-4o, Claude 3.5 and Gemini 1.5 Pro__ in workflows\",\"__Generous free plan__: 200 steps and 500 AI credits per month\",\"__Paths system__ for handling complex scenarios with branching\",\"__AI Assist__ for configuring steps in natural language\",\"Accessible interface for __non-technical teams__ without developers\"]","cia_avantages_court":"[\"IA + logique + humain combinu00e9s\",\"GPT-4o, Claude, Gemini natifs\",\"Plan gratuit gu00e9nu00e9reux\",\"Branchements conditionnels avancu00e9s\",\"Interface accessible aux non-dev\"]","cia_inconvenients":"[\"__500 steps\/month volume__ limited on Professional plan\",\"Fewer __native connectors__ than competitors like Zapier or Make\",\"__AI credits consumed__ quickly with intensive AI actions\",\"__Advanced features reserved for Team plans__ at $138\/month\"]","cia_inconvenients_court":"[\"u00c9tapes mensuelles limitu00e9es\",\"Moins de connecteurs que Zapier\",\"Cru00e9dits IA consommables vite\",\"Features avancu00e9es sur Team+\"]","cia_ideal_pour":"[\"__u00c9quipes marketing__ automatisant le traitement de leads\",\"__Opu00e9rations__ gu00e9rant des validations et approbations internes\",\"__PME__ voulant connecter leurs outils sans du00e9veloppeur\",\"__Indu00e9pendants__ automatisant leurs tu00e2ches administratives ru00e9currentes\"]","cia_pas_pour":"[\"__Du00e9veloppeurs__ souhaitant une solution API avec contru00f4le granulaire\",\"__Entreprises__ nu00e9cessitant des milliers d'u00e9tapes par mois\",\"__Projets__ avec intu00e9grations tru00e8s spu00e9cifiques hors catalogue\",\"__Organisations__ ayant des besoins complexes de gouvernance des donnu00e9es\"]","cia_faq":"[{\"q\":\"Is Relay.app free?\",\"a\":\"Yes, Relay.app offers a free plan including 200 steps per month and 500 AI credits. Paid plans start at $19\/month for higher volumes.\"},{\"q\":\"Which AI models can you use in Relay.app?\",\"a\":\"Relay.app natively provides access to OpenAI's GPT-4o model, Anthropic's Claude 3.5 Sonnet and Google Gemini 1.5 Pro, usable directly in workflow steps.\"},{\"q\":\"Can Relay.app replace Zapier or Make?\",\"a\":\"Relay.app is complementary rather than direct substitute: it excels in hybrid AI + human workflows, where Zapier and Make cover more connectors for pure automations.\"},{\"q\":\"What is a human approval in Relay.app?\",\"a\":\"Human approvals are steps where a team member must validate an action before the workflow continues. They naturally integrate into processes that cannot be 100% automated.\"},{\"q\":\"How does AI Assist work in Relay.app?\",\"a\":\"AI Assist allows you to configure workflow steps by describing in natural language what you want to do, with AI proposing the appropriate technical configuration.\"}]","cia_languages":"[\"en\",\"fr\"]","cia_read_more":"[{\"href\":\"\/comparatifs\/ia-no-code-automatisation\",\"title\":\"Comparatif no-code & automatisation IA\",\"desc\":\"Les meilleures plateformes pour automatiser vos workflows avec l'IA, sans coder.\"},{\"href\":\"\/comparatifs\/ia-productivite\",\"title\":\"Comparatif productivitu00e9 IA\",\"desc\":\"Les outils IA qui transforment votre efficacitu00e9 opu00e9rationnelle au quotidien.\"},{\"href\":\"\/outils-ia\/clickup-ai\",\"title\":\"ClickUp AI u2014 Gestion de projet IA\",\"desc\":\"Du00e9couvrez comment ClickUp AI complu00e8te une stratu00e9gie d'automatisation d'u00e9quipe.\"}]","cia_seo_title":"","cia_seo_description":"","cia_seo_h1":"","cia_review_seo_title":"","cia_review_seo_desc":"","cia_created_at":"2026-04-18","cia_updated_at":"2026-04-18","cia_note_globale":4.7,"cia_note_count":63,"cia_prix_mensuel":19,"cia_ranking":999,"cia_verified":true,"cia_featured":false,"cia_selection":false,"cia_is_affiliate":false,"cia_has_review":true,"cia_trial":true,"cia_langue_fr":true,"cia_api_disponible":false,"footnotes":""},"categorie-ia":[178],"tag-ia":[180,208,87],"tarification":[17,15,16],"niveau-utilisateur":[],"metier":[],"class_list":["post-13925","outil_ia","type-outil_ia","status-publish","has-post-thumbnail","hentry","categorie_ia-no-code-automatisation","tag_ia-automatization-workflows","tag_ia-integrations-apis","tag_ia-no-code","tarification-essai-gratuit","tarification-freemium","tarification-payant"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - 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