Lightfield is the first __AI-native CRM__ with complete customer memory that automatically updates after each interaction. It reads your emails, meeting transcriptions, and conversation histories to build a comprehensive customer profile. It prepares your __pre-meeting briefs__, drafts your __post-call follow-ups__, updates your pipeline, and answers all your questions about your business in natural language, with citations.
What is Lightfield?
Lightfield is the first AI-native CRM with complete and self-updating customer memory. It reads and analyzes your emails, meeting transcriptions, and exchanges to build a comprehensive customer history. Based on this, it automatically prepares pre-meeting briefs, drafts post-call follow-ups, updates the pipeline, and answers natural language questions about your business status, all with verifiable citations.
Key Features
Lightfield offers several distinctive features. Automatic customer memory captures and updates information after each interaction without manual data entry. The pre-meeting brief contextualizes each appointment with customer relationship history. Post-call follow-up writing automatically generates follow-up emails and next steps. Pipeline updates reflect deal progress in real time. Natural language queries allow you to interrogate your CRM like an assistant. The configurable data model adapts to each organization’s specifics without heavy initial configuration.
Use Cases
Lightfield is used by Account Executives to efficiently prepare customer meetings without wasting time searching through notes and emails. Customer Success Managers use it to track account health status without manual data entry. Startup founders appreciate having a CRM that stays up-to-date automatically while they focus on sales. Small and medium business sales teams use it as a simple alternative to Salesforce or HubSpot.
Advantages
Lightfield’s main advantage is eliminating manual data entry, the primary cause of empty and unusable CRMs. Automatic customer memory ensures data is always up-to-date. The pre-meeting brief reduces preparation time from several minutes to seconds. The ability to query your CRM in natural language transforms a static database into an intelligent assistant.
Pricing
Lightfield offers a free plan to get started. The Startup plan at $36/user/month includes call intelligence, automatic data enrichment, unlimited agent queries, configurable data model, and up to 10,000 records. The Pro plan at $99/user/month adds advanced permissions, 50,000 records, 10,000 workflow events, white-glove migration, and a dedicated Customer Success Manager.
Conclusion
Lightfield is a refreshing solution for sales teams tired of manually maintaining their CRM. Its AI-native approach and automatic customer memory make it one of the most innovative CRMs available today.